tz77 Privacy Policy

1. Introduction

tz77 is the Philippines' premier online casino and sports betting platform, built specifically for Filipino players. As a platform that handles financial transactions and personal account data, tz77 takes data privacy seriously. We are committed to being transparent about what data we collect, why we collect it, and how we protect it.

This Policy applies to all personal data collected through the tz77 website at tz77.net, the tz77 mobile platform, customer support communications, and any other interaction you have with tz77. It does not apply to third-party websites or services that may be referenced on the tz77 platform.

2. Personal Data We Collect

tz77 collects personal data in the following categories:

• Registration Data: Full legal name, date of birth, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and Philippine mobile number.
• Identity Verification (KYC) Data: Government-issued Philippine ID (e.g., PhilSys ID, passport, driver's licence), selfie or liveness check image, and proof of address documents.
• Financial Data: GCash account number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and card details (Visa/Mastercard) used for deposits and withdrawals. Full card numbers are never stored by tz77 — payment processing is handled by PCI-DSS compliant payment processors.
• Transaction Data: Deposit and withdrawal history, wager history, game session records, bonus usage, and account balance history.
• Technical Data: IP address, device type, operating system, browser type, session duration, pages visited, and geolocation data (to verify Philippine residency).
• Communications Data: Records of your interactions with tz77 customer support, including chat transcripts, emails, and support ticket history.
• Responsible Gaming Data: Self-exclusion requests, deposit limits, loss limits, and session time limit settings you configure in your tz77 account.

3. How We Use Your Personal Data

tz77 uses your personal data for the following purposes:

• To create and manage your tz77 account and verify your identity in accordance with KYC requirements.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• To provide access to tz77 games, including slots, live casino, bingo, crash games, and sports betting.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with applicable Philippine laws and regulations, including PAGCOR requirements and the Anti-Money Laundering Act (AMLA).
• To administer bonuses, promotions, and loyalty rewards.
• To provide customer support and respond to your inquiries.
• To send you account-related notifications, including transaction confirmations and security alerts.
• To enforce responsible gaming tools you have activated, including self-exclusion and deposit limits.
• To analyze platform usage and improve the tz77 user experience.
• To send you promotional communications about tz77 offers, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

tz77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and tz77 — including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and improving tz77 services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

tz77 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash (GXI), PayMaya (Voyager Innovations), and banking partners (BPI, BDO, Metrobank) to process your financial transactions. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with PAGCOR requirements.
• Game Content Providers: Licensed game studios that supply tz77's game library may receive anonymized session data for game performance purposes. No personally identifiable information is shared with game providers beyond what is technically necessary.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory order.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal process such as a court order or subpoena.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on behalf of tz77 under strict data processing agreements.

All third-party service providers engaged by tz77 are required to implement appropriate technical and organisational measures to protect your personal data and are prohibited from using it for any purpose other than providing services to tz77.

6. Data Retention

tz77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and KYC records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for two (2) years following opt-out, to demonstrate compliance.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, tz77 will securely delete or anonymize it.

7. Cookies & Tracking Technologies

tz77 uses cookies and similar tracking technologies on the tz77 platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the tz77 platform to function, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Analytics Cookies: Used to understand how players interact with the tz77 platform, helping us improve performance and user experience. Analytics data is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content about tz77 offers. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the tz77 platform.

8. Data Security

tz77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tz77 platform.
• Encrypted storage of sensitive account data at rest.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular penetration testing and security audits of the tz77 platform.
• Two-factor authentication (2FA) available for all tz77 player accounts.
• PCI-DSS compliant payment processing — full card numbers are never stored on tz77 servers.

While tz77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tz77 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tz77:

• Right to be Informed: The right to know what personal data tz77 collects and how it is used — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data tz77 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to tz77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 13 of this Policy. tz77 will respond to all data privacy requests within fifteen (15) business days.

10. Minors

The tz77 platform is strictly restricted to persons aged 21 years and above, in accordance with Philippine gaming regulations. tz77 does not knowingly collect personal data from individuals under the age of 21. If tz77 becomes aware that personal data has been collected from a minor, the account will be immediately suspended and the data will be deleted.

If you believe a minor has registered a tz77 account, please contact us immediately at [email protected] so we can take appropriate action.

11. Third-Party Links

The tz77 platform may contain references to third-party payment providers and game studios. tz77 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your tz77 account.

12. Changes to This Privacy Policy

tz77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, tz77 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the tz77 platform.

The updated Policy will take effect on the date specified in the notice. Your continued use of the tz77 platform after that date constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by tz77, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by tz77.